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Your privacy is important to us at The Pros Group

These are the fundamental principles to which we adhere where we need to handle personal data collected through this website.

we need your data

We don’t ask you for personal information unless we really need it

We're stingy with it

We don’t share your personal information with anyone except to comply with the law, develop our services, or protect our rights.

we don't store it for long

We don’t store personal information on our servers (Google and TSOHosting) unless required for the on-going operation of our site and our services.


It is The Pros Group’s policy to respect your privacy regarding any information we collect while operating our website.

From Our Founder

Use of our website is, of course, entirely up to you

By accessing and using our website you automatically agree to this privacy policy. If you’re unhappy with this privacy policy, don’t use the website but please do tell us your reasons for not going ahead and dipping in.

Nitty Gritty

Data Collection

We will only use the information that we collect about you lawfully in accordance with the EU General Data Protection Regulation (GDPR 2018) as interpreted and defined by the Data Protection Act 2018. We collect information about you for the purpose of responding to your web enquiry and for internal website analytics.

The type of information we will collect about you includes:

  • your name
  • email address
  • any other contact details you may willingly provide as part of your message on the enquiry form you use to contact us.

We will ensure that the information we hold will be accurate and up to date; relevant, not kept longer than is necessary; is processed correctly and kept secure at all times accordance with our internal security policy and the law. You can check the information that we hold about you by emailing us at us@theprosgroup.uk. If you find any inaccuracies we will correct it promptly or delete it.

Your Rights as an Individual

The data we hold about you is your data, and you have the following rights in respect of the personal data we hold about you; as outlined by the the above Act (please visit ICO Website for more information on these rights):

  1. The right to be informed
  2. The right of access
  3. The right to rectification
  4. The right to erasure
  5. The right to restrict processing
  6. The right to data portability
  7. The right to object
  8. Rights in relation to automated decision making and profiling.

Website Visitors

Like most website operators, The Pros Group collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. The Pros Group’s purpose in collecting non-personally identifying information is to better understand how our visitors use the website. From time to time, we may release non-personally-identifying information in the aggregate, e.g., by publishing a report on trends in the usage of our website.

The Pros Group also collects potentially personally-identifying information like Internet Protocol (IP) addresses for logged in users and for users leaving comments on our blogs. The Pros Group only discloses logged in user and commenter IP addresses under the same circumstances that it uses and discloses personally-identifying information as described below.

Gathering of Personally-Identifiable Information

Certain visitors to The Pros Group’s website choose to interact with The Pros Group in ways that require The Pros Group to gather personally-identifying information. The amount and type of information that The Pros Group gathers depends on the nature of the interaction. In each case, The Pros Group collects such information only insofar as is necessary or appropriate to fulfil the purpose of the visitor’s interaction with The Pros Group. We do not disclose personally-identifying information other than as described below. And visitors can always refuse to supply personally-identifying information, with the caveat that it may prevent them from engaging in certain website-related activities.

Aggregated Statistics

The Pros Group may collect statistics about the behaviour of visitors to its website. For instance, we may monitor the most popular pages on Google Analytics. The Pros Group may display this information publicly or provide it to others. However, we do not disclose personally-identifying information other than as described below.

Protection of Certain Personally-Identifiable Information

The Pros Group discloses potentially personally-identifying and personally-identifying information only to those of its employees, contractors and affiliated organisations that (i) need to know that information for them to process it on The Pros Group’s behalf or to provide services available at The Pros Group website, and (ii) that have agreed not to disclose it to others. Some of those employees, contractors and affiliated organisations may be located outside of your home country; by using The Pros Group website, you consent to the transfer of such information to them. The Pros Group will not rent or sell potentially personally-identifying and personally-identifying information to anyone. Other than to its employees, contractors and affiliated organisations, as described above, The Pros Group discloses potentially personally-identifying and personally-identifying information only in response to a subpoena, court order or other governmental request, or when The Pros Group believes in good faith that disclosure is reasonably necessary to protect the property or rights of The Pros Group, third parties or the public at large. If you are a registered user of a The Pros Group website and have supplied your email address, we may occasionally send you an email to tell you about new features, solicit your feedback, or just keep you up to date with what’s going on with The Pros Group and our products. We primarily use our various product blogs to communicate this type of information, so we expect to keep this type of email to a minimum. If you send us a request (for example via an email or via one of our feedback mechanisms), we reserve the right to publish it in order to help us clarify or respond to your request or to help us support other users. The Pros Group takes all measures reasonably necessary to protect against the unauthorised access, use, alteration or destruction of potentially personally-identifying and personally-identifying information.

Cookies (we love them! Especially chocolate ones)

A cookie is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns. The Pros Group uses cookies to help us  identify and track visitors, their usage of The Pros Group website, and their website access preferences. The Pros Group visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using The Pros Group website, with the drawback that certain features of our website may not function properly without the aid of cookies.

Business Transfers

If The Pros Group, or substantially all of its assets were acquired, or in the unlikely event that The Pros Group ceases to trade, user information would be one of the assets that is transferred or acquired by a third party. You acknowledge that such transfers may occur, and that any acquirer of The Pros Group or its business, may continue to use your personal information as set forth in this policy.


Ads appearing on any of our websites are rare and may be delivered to users by advertising partners, who may set cookies. These cookies allow the ad server to recognise your computer each time they send you an online advertisement to compile information about you or others who use your computer. This information allows ad networks to, among other things, deliver targeted advertisements that they believe will be of most interest to you. This Privacy Policy covers the use of cookies by The Pros Group and does not cover the use of cookies by any advertisers.


Comments and other content submitted to Akismet anti-spam service are not saved on our servers unless they were marked as false positives, in which case we store them long enough to use them to improve the service to avoid future false positives.

Privacy Policy Changes

Although most changes are likely to be minor, The Pros Group may change its Privacy Policy from time to time, and in our sole discretion. The Pros Group encourages visitors to frequently check this page for any changes to its Privacy Policy. Your continued use of this site after any change in this Privacy Policy will constitute your acceptance of such change.